Category: Technology

5 ways AI is improving chatbots and virtual assistants

Despite the negativity surrounding artificial intelligence (AI) integration into the workspace, it has been a part of customer service for a while now. Chat bots,...

How secure are your company’s communication channels?

Let’s be honest: no company is safe from cyberhacking, and no communication platform is 100% secure. Over the past five years, hacking incidents have risen...

Move over, agony aunt: study finds ChatGPT gives better advice than professional columnists

There’s no doubt ChatGPT has proven to be valuable as a source of quality technical information. But can it also provide social advice? We explored...

Keysight, MediaTek complete 5G New Radio, RedCap testing

Keysight Technologies, Inc. and MediaTek have achieved a significant milestone with the successful completion of interoperability testing for 5G New Radio (NR) and 5G reduced...

OpenAI’s board is facing backlash for firing CEO Sam Altman – but it’s good it had the power to

The sudden removal of OpenAI CEO Sam Altman on Friday was met with shock and disapproval by the company’s employees. More than 90% signed a...

Almost half of all Black Friday emails, calls are scams, report says

Although the Black Friday shopping frenzy has already begun in some parts of the world, millions of consumers are still updating online shopping and wish...

Who is Sam Altman, OpenAI’s wunderkind ex-CEO – and why does it matter that he got sacked?

On Friday, OpenAI’s high-flying chief executive Sam Altman was unexpectedly fired by the company’s board. Co-founder and chief technology officer Greg Brockman was also removed...

Brand, performance-focused KPIs blur for in-app campaigns, new study shows

Recent research from monetisation and marketing company InMobi in collaboration with Advertiser Perceptions, highlights a growing trend among brand advertisers embracing performance-oriented key performance indicators...

Grammarly joins WEF’s AI Governance Alliance

Assisted writing platform Grammarly has joined World Economic Forum’s (WEF) Innovator Community, becoming a member of its AI Governance Alliance. Participating in the WEF’s AI...

Roblox faces lawsuits over harmful content, child exploitation

Popular online game platform Roblox is currently in hot water after it was sued by families whose children have faced inappropriate content and exploitation while...

AI research nonprofit receives funding to study AI safety

Gradient Institute, an independent, nonprofit research institute that works to build safety, ethics, accountability and transparency into artificial intelligence (AI) systems, has received a donation...

Preparing for bushfires? Don’t forget your data

Australia’s Bureau of Meteorology predicts a summer of severe heat this year and a bushfire season to rival the ‘Black Summer’ fires of 2019/20. While...

Top 3 best practices for virtual meetings and video conferencing

After COVID-19 affected the workforce for a couple of years, companies have had to adapt to video conferencing becoming a new norm. The rise of...

HubSpot acquires Clearbit to enhance customer intelligence

Customer engagement and marketing platform Hubspot is entering into a definitive agreement to acquire B2B data provider Clearbit to “help customers grow with industry-leading customer...

Working smarter, not harder in the AI-powered era of work

Generative AI is a hot topic right now. With its extensive capabilities and achievements being broadcasted and debated around the globe every day, it is...

Muck Rack releases new tools for media list building, coverage monitoring

Public relations and communications platform Muck Rack has released new tools to help companies and their PR teams build and maintain a successful media relations...

Canva for Education: Canva launches educator, student-centric tools

All-in-one visual communication platform Canva has launched a suite of K-12 education products as part of its Canva for Education platform, making it the first...

Educators eager to use AI in the classroom, study says

A study conducted by all-in-one visual communication platform Canva reveals that most educators are enthusiastic about the rise of AI technology but aren’t sure where...

Young Australians increasingly get news from social media, but many don’t understand algorithms

Adults might assume young people are not engaged in current affairs. But our survey reveals most Australian children and teenagers have a significant interest in...

AI innovation demands solid infrastructure as a foundation, tech expert warns

Macquarie Technology Group’s Head of Private Cloud, Jonathan Staff is calling on Australian enterprises and technology providers to lay down the right foundations on which...