Category: Communication

Learning from the IT crisis: Improving internal communications at Microsoft and CrowdStrike

The recent global IT outage caused by a flawed CrowdStrike software update and impacted Microsoft illustrated the critical importance of improved communication between cybersecurity companies...

Krystine Nation on humanising communication in government social media

Comms Room is thrilled to present an interview with the Social Media Manager of Horowhenua District Council Krystine Nation, who will be speaking at the...

Progress on 3G switchover: SMS handset checker now accessible to more Australians

The estimated number of 4G mobile handsets that could lose access to Triple Zero after the 3G switchover has decreased from 740,000 in March 2024...

LPO Group petition advocates for expanded post office services

After a week in Canberra meeting with politicians to discuss a public post office bank, the Australian Citizens Party (ACP) is alarmed that the threat...

NAPCAN launches online modules for safer conversations

The National Association for Prevention of Child Abuse and Neglect (NAPCAN) announces the launch of the ‘Tuned In Building Safer Facilitation Skills with Young People’...

HAVAS Red crafts Endometriosis Australia’s national TV campaign

Endometriosis Australia is launching its first television commercial (TVC), raising awareness about period pain and endometriosis. The ‘Take Your Life Off Hold’ TVC is designed...

Jenny Mina on D&I initiatives as part of an organisation’s broader sustainability comms

Jenny Mina, Communications Director at Diversity Council Australia, was one of the distinguished speakers at the 2nd Public Sector Comms Week held last 18-20 June....

Inspiring Engagement at the 2nd Public Sector Comms Week

The 2nd Public Sector Comms Week, held in Canberra from 18-20 June, was a resounding success. Focusing on building clear, impactful, and trustworthy public sector...

Paper+Spark named Brand Strategy and Comms Partner for Al Aseel

Award-winning creative communications and marketing consultancy Paper + Spark has been appointed as the brand strategy and communications partner for Al Aseel Restaurants and Food...

Measuring Impact: How Communicators Can Demonstrate Impact Beyond Coverage Volumes

It’s no secret that traditional PR metrics, such as media mentions and coverage volumes, are a good start to assessing your media profile. However, this...

Conflict Resolution: Communicating for Understanding and Solutions

Effective conflict resolution hinges on clear communication and mutual understanding. By focusing on these, one can successfully navigate disputes and achieve productive solutions. Here are...

Balancing transparency and sensitivity in video production

Communication is often a real balancing act—there’s no exception, even in the area of government communication. There are always conflicting forces that point us in...

Mark Pallot on the impact of purpose-driven communication

We are excited to introduce Mark Pallot, the Corporate Communications Manager at NSW Environment Protection Authority, who will be speaking at the 2nd Annual Public...

Boosting Community Safety: Albanese Government Enhances Telecommunications Resilience

Hundreds of regional and remote communities across Australia will soon enjoy improved mobile network resilience. The Albanese Government’s Mobile Network Hardening Program (MNHP) is making...

Comms Group Secures VoIP Licence in the Philippines

Comms Group Limited has announced its acquisition of a Voice over Internet Protocol (VoIP) Reseller licence from the Philippines National Telecommunications Commission (NTC). This new...

How to Handle Difficult Conversations with Confidence

Conversations that aren’t easy to deal with are destined to arise in both your personal and professional lives. Addressing delicate issues confidently can result in...

Sia Papageorgiou on how to build influence as a communication leader

Influence is undoubtedly the foundation of a transformative movement in public sector communication leadership. In this article, we embark on an enlightening journey into this...

The indispensable role of truth-telling in Australia’s path to reconciliation

‘Voice, Treaty, Truth’ is the Uluru Statement from the Heart advocacy, which seeks to transform the relationship between Aboriginal and Torres Strait Islander Australians and...

On Colin James and Erica Bagshaw’s “How to Influence Anyone, Anywhere, Every Time”

Renowned speaking coaches Colin James and Erica Bagshaw’s latest book, “How to Influence Anyone, Anywhere, Every Time,” was launched on 24 May. Investing in skills...

Navigating Crisis: A Proactive Approach to Communication Preparedness

Unexpected catastrophes are a continual risk for organizations in today’s constantly shifting world. Proactive preparation in crisis communication is key for effectively managing these problems....